Does Your Doctor Truly Listen — or Just Treat?
At our Hilo practice, every visit starts with a conversation. We take the time to understand your health goals, your concerns, and the whole picture — because you deserve care that feels personal.
Board-certified physician with advanced training in public health.
Healthcare That Puts You First
Dr. Shallon Tore Craddock M.D., M.P.H. founded this practice with a simple belief: great medicine begins with a genuine relationship between doctor and patient. Located in the heart of Hilo, our clinic is a place where you're never rushed, never just a chart number, and always heard.
With advanced training in both clinical medicine and public health, Dr. Craddock brings a thoughtful, thorough approach to every visit — whether you're coming in for a routine checkup, managing a chronic condition, or addressing a new health concern.
Compassionate Attention
Every visit includes time to listen — not just to your symptoms, but to your concerns and questions.
Whole-Person Approach
We look beyond the immediate issue to understand your lifestyle, environment, and long-term health goals.
Community Rooted
We're proud to serve Hilo and the surrounding East Hawaiʻi community with accessible, respectful care.
Comprehensive Care for Every Stage of Life
From preventive screenings to chronic disease management, we provide a full range of primary care services tailored to your unique needs.
Preventive Care & Annual Exams
Stay ahead of your health with thorough yearly checkups, age-appropriate screenings, and personalized prevention plans.
Chronic Disease Management
Expert, ongoing care for conditions like diabetes, hypertension, asthma, and thyroid disorders — with a focus on keeping you stable and thriving.
Acute Illness & Injury
Sick or injured? We offer prompt same-day appointments for infections, sprains, allergies, and other urgent — but non-emergency — concerns.
Family & Adult Medicine
Care for patients of all ages — from adolescents to seniors. Build a lasting partnership with one doctor who knows your health history.
Diagnostic Testing
Convenient on-site lab work and diagnostic services, with clear explanations of results and next steps — no guesswork.
Wellness & Lifestyle Counseling
Nutrition guidance, stress management, sleep improvement, and smoking cessation — practical support for the changes you want to make.
We Make Quality Care Accessible
We accept most major insurance plans and are committed to transparent communication about coverage. Don't see your plan? Call us — we'll help you find out.
What to Know Before Your First Visit
- Bring your insurance card and a list of current medications
- Arrive 10–15 minutes early to complete new-patient paperwork
- Write down your questions ahead of time so nothing gets missed
- Call (808) 935-5544 to verify your plan and schedule your visit
What to Expect at Your Visit
From the moment you walk in, we want you to feel comfortable, respected, and genuinely cared for.
Check In
A warm welcome at the front desk and a quick, friendly check-in process.
Conversation
Dr. Craddock takes time to listen — your symptoms, your history, and what matters most to you.
Examination
A thorough, gentle exam with clear explanations of everything you're experiencing.
Your Plan
A clear, personalized plan with next steps you can actually follow — no confusion, no rush.
"For the first time in years, I feel like my doctor actually knows me — my history, my concerns, and what makes me tick. That kind of care changes everything."
A Patient in Hilo
Established Patient
Ready to Experience Better Care?
We'd love to meet you. Call us to schedule your appointment, or send a message below and we'll get back to you promptly.
Phone
(808) 935-5544
Address
199 Ululani St
Hilo, HI 96720-2930
Office Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Send Us a Message
We'll respond within one business day. For urgent matters, please call.
Message Sent!
Thank you for reaching out. We'll get back to you within one business day.
